A complete profile on FexaLink enhances your visibility to as well as helps potential new customers learn more about your services.
- A checklist located at the bottom left of your screen will guide you through the process
- Your profile completion percentage will be displayed above your logo.
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Business Logo
Your logo and company information will be one of the first things potential clients see on your business profile.
- Upload Logo - Click on the pencil icon above your business name on your FexaLink profile page, then select and upload a high quality business logo to your profile. The following restrictions apply:
- File Format: Must be JPEG, JPG, PNG or BMP
- File Max Size: 5 MB
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Company Information
Click on the 'Edit' button next to your company's name.Here you'll be able to modify the following information:
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- Business Name * - Modify your Business Name if necessary.
- Headquarters (optional) - Modify or set your Headquarters to a City, State.
- Years of Experience (optional) - Modify or set your years of Experience.
- EIN (optional) - This is set and managed by Fexa to ensure profiles on FexaLink are verified. This is only visible to your organization and not public to other users outside of our support team on the platform.
- Category (optional) - Modify or set the category that best fits your business operations.
- Self-Performer: Select this if you handle all projects directly.
- Self-Performing & Sub-Contracting: Choose this if you handle projects directly and subcontract.
- Subcontractor: Choose this if you work exclusively as a subcontractor.
- Company Website (optional) - Add your website URL, such as FusionX.com
- LinkedIn URL (optional) - Add your LinkedIn URL, such as linkedin.com/company/FusionX
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Monthly Work Order Count
- Click ‘Edit’ located under your business logo.
- Find the field labeled ‘Add Monthly Work Order Count.’
- Add Fexa Clients Monthly Work Order Count
- List the names of your past and current Fexa clients.
- Enter the number of monthly work orders completed for each client.
- Add as many Fexa clients as needed.
- If not applicable, click ‘Not Applicable’.
- Click Next.
- Add Trakref Clients Monthly Work Order Count
- List the names of your past and current Trakref clients.
- Enter the number of monthly work orders completed for each client.
- Add as many Trakref clients as needed.
- If not applicable, click ‘Not Applicable’.
- Click Save.
Important
- The data you provide must be accurate and will be reviewed and approved by our team. While we verify the information, this is how it will appear on your profile:
- Once approved, the work order counts will be displayed on your business profile.
- After approval, you will have the ability to edit this information as needed.
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Checklist
Service Providers will be guided through the completion process while tracking their progress.
- If the business profile is incomplete, the percentage displayed above your business logo will be under 100%, and a checklist will appear to guide you through completing the missing sections.
- Click on any incomplete section to be redirected to the relevant area.
- Complete the section.
- Once your business profile is fully complete, the checklist will disappear, and a notification will indicate “100% complete”.
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About
The 'About' section is your opportunity to tell the story of your business and will also be one of the first things potential clients see on your profile.
- About Your Company - Click on the 'Edit' button next to the About header in order to provide a detailed summary of your company. We recommend you include things like your company's mission and vision and any unique selling points and specializations.
- Example Summary -"FusionX is committed to redefining the plumbing service experience by utilizing innovative techniques and ensuring customer satisfaction. Our team is dedicated to eco-friendly solutions across all services from routine maintenance to emergency repairs."
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General Availability
You can define detailed availability schedules for each day of the week.
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Navigate to your Business Profile, with the Info tab selected.
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In the Hours of Operation section, under General Availability, you can:
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Check the “Open 24/7” box to mark your business open all day, every day.
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Select “Temporarily Closed” to retain saved hours but show a temporary closure indicator.
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To configure hours for individual days:
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Click the pencil icon next to any day.
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In the modal, select the day(s) you want to update, and:
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Use the “Open Time” and “Close Time” fields to set your hours.
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Check “Open 24/7” to mark your business open all day.
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Check “Temporarily Closed” to show a temporary closure notice.
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Check “Closed” to mark your business as closed for those day(s).
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Customize each day based on your preferences.
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Click on “Save”
Important
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Weekends are automatically marked as “Closed”.
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Contact Details
Accessible and up-to-date contact information allows potential customers to reach out and engage with your organization easily.
- Edit Contact Information - Click 'Edit' in the 'Contact Details' section to enter the primary contacts in your organization
- First Name - The first name of the primary contact.
- Last Name - The last name of the primary contact.
- Email Address - Provide the best contact number for this resource.
- Phone Number - Provide the best contact number for this resource.
- Address - The physical address the contact oversees, if applicable.
This is how your business profile will look once it’s fully completed:
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Tips & Tricks
Regularly reviewing your profile ensures that all information reflects your current services and capabilities.
A fully fleshed-out profile not only enhances your discoverability but can also lead to an increase in opportunities.
Take the time to review and update each section to stand out on FexaLink!